Support & Downloads

New customers: please email us to request a demonstration version of iWitnessPRO-V4 or Australis.

There is no demonstration version of CameraCalibrator available, however sample calibration reports are available on request, as well as a digital copy of the software user’s guide.

Existing customers: please email us to request the latest version of your paid software.

Current software versions
  • iWitnessPRO V4.2 (no upgrade fee for existing iWitnessPRO-V4 customers, upgrade fee for iWitness/iWitnessPRO-V1/V2/V3 customers)
  • Australis V8.546 (no upgrade fee for existing Australis 7/8 customers, upgrade fee for Australis 6.06 customers)
  • CameraCalibrator V2.40 (no upgrade fee for all existing CameraCalibrator customers)
USB dongle-related issues

One (or more) of the following should help resolve any issues:
– The latest USB dongle drivers are always available from here:
– Read KEYLOK’s F.A.Q. and support:

Recommended minimum system specifications for all Photometrix software

Intel Core i7 CPU (or faster), 16GB RAM (or more), 750GB hard drive (or larger), Windows 7/8/10/11


Please note: administrator rights are often required to install software, please contact your IT support for help with software installation issues.